Statement of Values
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Statement of Values
We, the women and men of Northrop Grumman, are guided by the following Values. We want our decisions and actions to demonstrate these Values. We believe that putting our Values into practice creates long-term benefits for shareholders, customers, employees, suppliers and the communities we serve.
- We take responsibility for QUALITY…
Our products and services are “best in class” in terms of value received for money paid. We deliver excellence, strive for continuous improvement and respond vigorously to change. Each of us is responsible for the quality of whatever we do.
- We deliver CUSTOMER SATISFACTION…
We are dedicated to satisfying our customers. We believe in respecting our customers, listening to their requests and understanding their expectations. We strive to exceed their expectations in affordability, quality and on-time delivery.
- We provide LEADERSHIP as a company and as individuals…
Northrop Grumman’s leadership is founded on talented employees effectively applying advanced technology, innovative manufacturing and sound business management. We add more value at lower cost with faster response. We each lead through our competence, creativity and teamwork.
- We act with INTEGRITY in all we do…
We are each personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work. We fulfill our commitments as responsible citizens and employees. We treat customers and company resources with the respect they deserve. We comply with all applicable laws and regulations.
- We value PEOPLE…
We treat one another with respect and take pride in the significant contributions that come from the diversity of individuals and ideas. Our continued success requires us to provide the education and development needed to help our people grow. We are committed to openness and trust in all relationships.
- We focus on SAFETY…
We work to protect the health and well-being of our employees and to provide our customers with high quality, reliable and safe products. We are committed to safe operations and are diligent in our safety practices and processes.
- We regard our SUPPLIERS as essential team members…
We owe our suppliers the same type of respect that we show to our customers. Our suppliers deserve fair and equitable treatment, clear agreements and honest feedback on performance. We consider our suppliers’ needs in conducting our business.